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To place an order, go to
or call (800) 633-1106
Since 1911
•
Willner Chemists: The Nutritional Supplement Professionals
Shipping Options
(1a) Ground Shipping (Best Way)
Save money on standard, ground shipping by
allowing us to choose the carrier (UPS, USPS,
FeDex, etc). We will apply a “flat rate”
shipping/handling charge based on your
location, ranging from $5.95 to $7.95. The
amount will depend on how far from New
York you are located and you can determine
the actual charge from the table below.
An extra charge may apply when ordering
liquids over 8 ounces and large powder
supplements over 18 oz.
FREE SHIPPING OPTION. Free Shipping is
available on orders placed through our web
site only, and must utilize the “Best Way
Ground Shipping” option. (i.e. we choose the
carrier). A minimum order of $75, before
shipping, is required, and usual restrictions
(liquids, large powders, etc) apply. This option
is not available through telephone or in-store
orders. Enter Promo Code: Free75
(1b) Ground Shipping (Your Way)
If you prefer, you can specify the carrier–USPS
or UPS. The cost will be higher than “Best
Way,” above. For UPS, the additional cost is
$4.00. For USPS, (Postal Service), the extra
cost will depend on your location. Check the
USPS chart for exact cost, ranging from $6.16
to $16.28. We suggest you choose "Best Way"
unless absolutely necessary to do otherwise.
(2) Air Shipping
Air Shipping is available, at an extra cost. To
expedite such orders, you may want to call the
order in. To expedite, use the website to get
the product code numbers, and have your
customer number ready.
If you prefer to enter the order online, choose
the type of Air shipping you want (Next Day,
Second Day, etc) and we will contact you with
the cost. To avoid delays, however, we suggest
calling in the order. 1 800 633 1106.
(3) International Orders
International Orders: Import restrictions and
shipping charges vary. You will be contacted
by email, and provided with shipping rates
and delivery information before final
processing of your order.
Shipping/Handling
(Ground Shipping, Best Way) - Details
There is a flat $5.95-$7.95 shipping handling
charge, depending on location:
If package sent to: MN, IA, MO, AR, LA, MS,
IN, IL, KY, TN, WI, MI, OH, AL, FL, GA, SC,
NC, VA, WV, charge is $6.95.
If package sent to ND, SD, NE, KS, OK, TX,
NM, CO, WY, MT, ID, UT, AZ, CA, NV, OR,
WA, charge is $7.95.
If sent to MD, NJ, NY, CT, RI, NH, VT, ME, DC,
DE, PA, MA charge is $5.95.
(Note: Alaska & Hawaii ship by U.S. Postal
Service only, at a rate of $14.95)
There will be an extra charge for shipping
liquids over 8 oz and large powder products
over 18 ounces. Inquire when ordering.
Save by ordering online.
Questions
?
Call toll free: 1-800-633-1106
Please print clearly. Choose “Best Way” shipping option for lowest rate. See
details at left. Do not use P.O. Box. “Best Way” shipping charge runs
between $5.95 to $7.95 depending on destination. Specifying UPS or USPS
will cost more. Ordering over internet,
may cost less.
(Best Way)
General Information
Every effort was made at the time this flier was prepared to ensure accuracy. We cannot be responsible, however, for
manufacturer’s price changes, for factory and/or supplier shortages, or typographical errors.
We urge you to check on current prices as often as you like. Use the product code numbers whenever possible. The
catalog and/or web site will help you find the code numbers.
Back Orders
During a sale, we cannot automatically “back order” items. If any of the items in your order are temporarily out of
stock, we will hold your entire order for up to three (3) days, awaiting arrival of the missing item(s). If the missing items
do not arrive in 3 days, your order will be shipped as is; the missing items will not be backordered. You may re-order
the missing items if you choose. If you do not want us to hold your order for up to three days, let us know at the time
of order, and we will do our best to accomodate you.
Sale prices and product availability is based upon information provided to us by the various manufacturers and suppli-
ers. Sometimes they misjudge demand, and cannot provide us with product. No “rain checks.”
Cooperation
During sales, we sometimes fall behind by an extra day or two. It may take a little longer to fill your order. Please do not
wait until the last moment to place your orders. Please plan ahead, and place your order early.
We cannot guarantee delivery dates, as we have no control over what happens to your package after it leaves Willner
Chemists. Using product code numbers when you call or mail in your order will minimize errors. Please try to avoid
calling back with “add-on” orders.
Payment Methods
You may use a charge card (VISA, MasterCard, American Express or Discover/NOVUS). Or, you can send payment with
your order (check or money order). We will not charge your card until the order is shipped.
Returns
Merchandise may be returned only if in resalable condition, within 30 days of purchase, with a copy of your receipt.
Perishable products (refrigerated items) are not returnable; books are not returnable.
Shipping/Handling (Please see page 4 for additional shipping option details)
There is a flat $5.95-$7.95 shipping handling charge, when you choose “Best Way,” depending on location: If package
sent to: MN, IA, MO, AR, LA, MS, IN, IL, KY, TN, WI, MI, OH, AL, FL, GA, SC, NC, VA, WV, charge is $6.95. If package
sent to ND, SD, NE, KS, OK, TX, NM, CO, WY, MT, ID, UT, AZ, CA, NV, OR, WA, charge is $7.95. If sent to MD, NJ,
NY, CT, RI, NH, VT, ME, DC, DE, PA, MA charge is $5.95. There will be an extra charge for shipping liquids over 8 oz
and large powder products over 18 ounces. Inquire when ordering. Free Shipping on orders over $75 placed ONLINE
only
!. Please see page 4 for additional details, conditions and options. Thank you.
Hours
Willner Chemists Order Department is open from 9 am to 7 pm, Monday through Friday, and from 9 am to 5 pm on
Saturday. We are closed on Sunday.
Mail Orders
To place mail orders, call 1-800-633-1106 or fax your order to 1-212-682-6192. Or use the Willner Chemists web site,
.
All stated discounts are based on List Price! ...i.e. 30% refers to 30% off list price, not 30% off our every-day dis-
count price.
Refrigerated Items
Probiotic supplements (acidophilus, etc) and certain other refrigerated items should be kept cold to maintain highest
potency. During the summer, shipping over long distances may subject those items to excessive heat.
We suggest using “Next Day Air” or “Second Day Air” to minimize this problem. There is an additional charge for this
service. Also, we hold those orders until Monday to avoid weekend delays. (Also, another option: certain brands do not
require refrigeration until opened.) Refrigerated items are not returnable. We cannot guarantee conditions during ship-
ment.
